Program rules

Program Rules

i-Say offers a truly rewarding experience.

Each time you complete a survey, we reward you with i-Say points that you can then redeem for the rewards of your choice. Choose from unlimited products from the very best online retailers to find a reward 'just right' for you. Or, support those causes closest to you by donating your i-Say points to one of our charitable partners.


All active i-Say panel members in the United States and Canada have a reward points account and are eligible to participate in the program and earn i-Say Points. The member is the only individual authorized to use his/her points account. Any use of the account by individuals other than the member is considered unauthorized use and may be grounds for termination and forfeit of points. Ipsos Interactive Services reserves the right to terminate panel membership and reward program participation if a panelist violates these rules or any other rules of i-Say membership.

Points Account Updates

Your account will be updated or credited each time you earn i-Say points by taking a survey. In most cases, your account will be credited a few minutes after survey completion. Your account will be debited immediately when you redeem i-Say points.

In the event of an error, Ipsos Interactive Services reserves the right to make adjustments to a member's points account.

In the future, additional methods of earning points may become available. i-Say points may be added to accounts at the sole discretion of Ipsos Interactive Services.

Expiration of i-Say Points

i-Say points never expire as long as you continue to be an active member of i-Say and as long as the points program remains in effect. However, if you unsubscribe from i-Say or if your membership is terminated, your points account will be closed after 45 days. At that time, all points will be forfeited.

Your Membership

We reserve the right to terminate your membership and close your account at any time. Termination could be the result of allowing your account to become inactive (that is, you do not respond to any survey invitations for a period of time) or fraudulent behavior, among other reasons. In that case, all points will be forfeited.


i-Say Points cannot be transferred between members' accounts.


Redemptions can be successfully processed only if you have enough i-Say points indicated for the item(s) selected.

Prepaid Cards

Visa® Prepaid Cards (Plastic Cards) are issued by Peoples Trust Company pursuant to a license by Visa Inc. Visa Prepaid Cards are valid for up to 6 months, unused funds forfeit at midnight EST the last day of the month of the valid thru date, subject to applicable law.
Choice Visa® Prepaid Cards (Plastic Cards) are issued by MetaBank™, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Choice Visa® Prepaid Cards have a 12-month expiration date.

Card terms, conditions, and limitations apply; see for details.
Virtual Visa® Prepaid Card are issued by Peoples Trust Company pursuant to a license from Visa Int. *Trademark of Visa Int., used under license by Peoples Trust Company.

Virtual Visa® Prepaid Card must be registered through the redemption process within 90 days of issuance, once registered the prepaid card will expire in 6 months. Card values cannot be combined and must be used independently of each other. Purchases must be within the available balance on the card or with a merchant that will allow multiple forms of payment. Split/Multi transactions depend on retailer’s online purchase policies. Virtual Visa cannot be used for recurring purchases or payments. In addition, the balance on the card cannot be transferred to another account such as PayPal/eBay, and cannot be used to pay bills.

Card terms, conditions, and limitations apply; see details.
Country restrictions apply and are subject to change. Prepaid Cards are issued in connection with a loyalty, award or promotion program. Prepaid Cards are not transferable and cannot be issued to minors. Cards do not have cash access and can be used at any merchants that accept Visa cards.


All gift cards are shipped via First Class Mail. Other items may be shipped via FedEx, UPS or Airborne Express. Please allow up to 5-8 weeks for delivery.

Program Duration & Changes to Rules

Ipsos Interactive Services reserves the right at any time to withdraw this program or to modify, amend or supplement these rules, in its sole discretion.

Limits of Liability

Ipsos Interactive Services shall bear no responsibility whatsoever for injuries, losses, or damages of any kind that result from acceptance, possession and/or use of any item redeemed.

For further details regarding any of these rules, please contact us.